Debugging Refresh-related problems

If you are encountering problems with SmartSVN’s refreshing not picking up external changes, do the following:

• While SmartSVN is running, locate the settings directory: invoke Help|About SmartSVN and check the Information page for the settings directory (Settings Path).
• Shutdown SmartSVN (use Project|Exit and afterwards make sure that no more SmartSVN process is running).
• In the settings directory, open smartsvn.properties (create this file if necessary) and add following line to enable the Debug menu:

smartsvn.debug=true

• Remove the logs directory inside the settings directory.
• Startup SmartSVN.
• Open the working copy for which the Refresh-problem is reproducible and wait until SmartSVN has completed the initial scan.
• Trigger the external change.
• Switch back to SmartSVN, wait until (a possibly) started refresh has definitely finished and make sure the changes actually have not been picked up.
• Invoke Debug|Log File Monitor Events.
• Shutdown SmartSVN again.
• Compress the logs directory from the settings directory as a zip or tar/gzip archive and send this archive, as well as a short description of how to reproduce the problem, to [email protected].